Complaint
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Submission of complaints
Submission of complaints (claims) under the product warranty is carried out within the warranty period specified in the passport of the finished product. Complaints are submitted to the manufacturer in accordance with the form specified in the contract.
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Unconditional Warranty Terms
Unconditional warranty for standard products up to 6 years, assembly takes place on premium quality components.
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Free hardware replacement
During the entire warranty period, regardless of the cause of the breakdown.
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Products
Warranty obligations apply to: luminaires in general, their housings, optical elements, ballasts, igniters and other electrical components, fastening elements, installation and connection of luminaires to the electrical network.
The warranty does not cover lamps and other light sources, as well as starters for fluorescent lamps.